General FAQS

How does the cost of air charter compare to commercial airlines?

Chartered flight is usually more expensive than flying commercially but after taking into consideration additional costs of flying with a commercial airline such as cancellations, delays, lost luggage, time, etc. it makes more sense than expected to use a private air charter. This happens because when you charter a flight you save time by traveling closer to your ultimate destination, often eliminating the need for overnight stays.

Is your operation department available at all times?

Aeronav is there for you 7 days a week. We understand that emergencies give no notice, so our team of experts is always available for you regardless of the time.

How far in advance do I need to call to reserve an aircraft from Aeronav?

"The sooner the better", never the less, we often are able to book a charter flight within just four hours notice, though that option is subject to aircraft and crew availability.

How can I pay?

We accept Visa, cash, cheques and bank transfers.

Is it possible to change the itinerary of a charter flight in the middle of it?

es, it is. The flight operations are highly flexible, designed to meet our customer’s needs.

What happens if I need to cancel or make changes to my flight?

You can cancel or make changes to your itinerary up to 48 hours prior to your flight unless a different condition is set to a specific flight. If you need to cancel or make changes within 24 hours of your flight, we will pass on any incurred costs or cancellation fee.

How do I get a quote?

Request by filling the Book/ Enquire form on the website or reach us through Phone : +254 20 6007892, +254 20 6008282 Mobile: +254 722754580, +254 733777582 Email

Is it possible to see the aircraft before choosing which one to charter?

Yes, we can organize a visit to the airport and you can see the aircraft available